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Corporate Sustainability Indicator Reports: Case Study

Here's an interesting analysis in Ethical Corporation newsmagazine that takes Nestlé's "Creating Shared Value" report and examines it according to sustainability practices and indicators measured. Along the way, the author Aleksandra Dobkowski-Joy shows us the complexity in asking for large-scale corporations to engage in sustainability indicators reporting, as well as why it's important.

In Report Reviews: Nestlé’s 2007 Creating Shared Value report – Still lacking the winning formula, Dobkowski-Joy speaks positively of Nestlé's efforts, but challenges the organization to do more. She writes:

Nestlé’s list of material issues, for example, is broad enough to encompass
almost anything the company does – including manufacturing and environmental
footprint, people, agriculture and rural development, nutrition, and marketing
and communication. The company reports precious few quantitative goals and
targets. Nestlé flip-flops between its intention to develop clear financial,
environmental and social goals, and contradictory positions, saying it
“generally considers historical performance trends to be more revealing and
useful for future planning than setting individual forward targets”.

One of the interesting ways in which she praises the use of data is how efforts are put into a global context.

In discussing water extraction for bottled water, Nestlé accomplishes what few
reporters even attempt. Namely, the company quantifies the global ecosystem
impact of water use for production of bottled water at 0.0009 per cent of total
human water withdrawal. Though some may see such quantification as a defensive
ploy to deflect criticism, Nestlé in this instance has begun to get to the heart
of what sustainability reporting should really be: a discussion of how companies
can operate within the absolute limits of ecosystems and societies. Nestlé
should concentrate on this type of transparency and context in future reports.

Do businesses in your community publish CSV reports? Do they engage the community to help identify what should be measured? What experiences do you have in coordinating your community indicators efforts with business reporting?




June 30, 2008 | 6:06 AM Comments  0 comments



Community Health Profiles and Indicator Guides in England

I thought you might be interested in seeing the work done by the Association of Public Health Observatories in creating Health Profiles for every local council in England. One of the highlights of the site is their work on a Good Indicators Guide. I'll talk about the profiles first, and then the guide.

From the site:

Health Profiles provide a snapshot of health for each local council in England using key health indicators, which enables comparison locally, regionally and over time. They are designed to help local councils and the NHS decide where to target resources to tackle health inequalities in their local area.

To view an interactive version of the Health Profiles for England click to view an interactive map. This will allow you to select indicators and areas for comparison through a map or list.

The maps are provided at a regional, county, or district level. They also provide PDF versions of the profiles, which they point out may differ from the interactive maps.

The maps are straightforward and simple to use, and the data provided a decent sampling of information. Not being from England, I would have liked more contextual data to understand some of the demographics better. But tossing in some of the social determinant information and other extra bits of information was interesting -- carbon emissions in a health profile? Neat.

The Good Indicators Guide has a great Forward.

As leaders, we have a responsibility to know the essential data and information better than anyone else. We need our teams and organisations to be able to capture, interpret and communicate the essence of any situation in order to make the right decisions at the right time. The indicators we use and choose therefore need to be carefully designed to be practical, complete, valid and robust so we can concentrate on those areas that need further investigation. In short, we need to sort the wheat from the chaff in the information overload world we now live in. This short guide focuses on the key principles behind developing, understanding and using indicators. It is designed to be an essential and readable guide to those in senior positions who may not always feel entirely comfortable with this important area in healthcare leadership.

That same clarity and succinctness is found in sentences like "[W]e all love indicators when they seem to summarise and bring summary/simplicity, but not when they judge us, or something dear to us." The guide dives into "the anatomy of an indicator" and "four things to know about indicators." It's a must-have for anyone working with indicators -- and it's free to download!

Check it out!

June 29, 2008 | 6:06 AM Comments  0 comments



Conference Announcement: Data Users Conference 2008

Data Users Conference 2008: Linking the Health Information Chain
September 21-23, 2008 Fairmont Chateau Laurier, Ottawa, Ontario
Online registration is now available - Don’t miss our early-bird rate - Register today!
Conference information available here. This looks interesting for those working on health-related indicators. From their website:

Conference workshops
On Sunday, September 21, 2008, we will be offering the following pre-conference workshops:
  • The STC/CIHI Health Indicator Framework – how data are used to produce indicators, and finding what you need on the web
  • CIHI Portal: Empowering Health Care Organizations Across Canada
  • HSMR: Linking Hospital Standardized Mortality Ratio Data Analysis to Quality Improvement
  • Overview of Health Data at Statistics Canada
  • Data Mining for Data Quality—How to Assess the Measurement Error of Your Data?
  • An Introduction to CMG+: Grouping Methodology and Related Resource Indicators
  • Understanding ICD-10-CA and CCI for Analysis and Trending

The workshops will be available in the morning with a repeat presentation in the afternoon. Learn more!

Dates to remember
August 20, 2008: Deadline for reserving hotel guest room at the special conference rate. Get more information.
September 1, 2008: Deadline for early-bird registration. Learn more.

Further details about the conference program, including information on sessions and speakers, will be available by end of June.
* Bookmark this page so that you can check back often for all the latest news!


June 28, 2008 | 6:06 AM Comments  0 comments



Sustainability Indicators in New Zealand

Check out this summary of a gathering in New Zealand to promote the use of sustainability indicators.



From Rendt Gorter:



The use of sustainability indicators to measure the ‘quality of life’ - Accounting for multiple perspectives



There is growing interest in sustainability indicators by a wide range of thinkers and practitioners. That much was evident from the introductions of participants at a one-day course convened by the Society for Sustainability Engineering and Science.



A need for better understanding about the application and reporting of indicators was stressed by council workers, the quality of indicators in environmental reporting was important to Ministry of Environment staff, researchers expressed interest in effective processes for developing indicators, and practising engineers and architects from the private sector talked of their role in improving sustainable practices and their encounters with divergent standards and languages of government partners. In response to such expectations the facilitators of the workshop – David Kettle and Dave Breuer of Anew NZ – presented an introduction to the complexities of using indicators for planning and administration of government policy. The workshop had been prepared to provide working knowledge of this subject and to stimulate debate. Sure enough, the discussion this generated showed some of the wider issues that the development of indicators must struggle with.



Read the rest of the article here.




June 27, 2008 | 6:06 AM Comments  0 comments



Job Opening: Sustainable San Mateo

Project Coordinator - Sustainability Indicators Report
Sustainable San Mateo County, San Mateo, CA

Established in 1992, Sustainable San Mateo County (SSMC) is a nonprofit dedicated to the long-term health of our county’s economy, environment and social equity by educating about sustainability. More information about SSMC can be found at http://www.sustainablesanmateo.org/.

SSMC is a small office with 4 paid employees and over 50 dedicated volunteers. We are seeking a part-time contract professional to manage the Indicators Report project. Position available immediately.

Hours/Terms of Employment: Contract position without benefits. Contractor’s rate of pay $30 - $40 per hour depending on experience with hours not to exceed 800. Term from present to June 30, 2008 with most hours worked from October, 2008 to April, 2009.

Responsibilities:The Indicators Project Coordinator is responsible for coordinating the Sustainable San Mateo County 2009 “Indicators for a Sustainable San Mateo County” report card, also known as the Indicators Report. The Coordinator/Editor will also be responsible for ensuring that all elements are written in a consistent style that adheres to generally accepted style guides.

Specific duties include:

• Project management, including recruiting volunteers, preparing formatting and research guidelines for volunteer researchers, coordination of indicators researchers’ submissions and verifying sources and correct uses of information.

• Editing each indicator and all other parts of the report before submitting for review by Indicators Committee.

• Research, write and edit portions of the report including the Introduction and Summary, and sections prepared by volunteers. Review and edit the City Reports which are submitted by the cities.

• Work with SSMC staff to format and upload indicators report onto SSMC website.

• Work with the Charts editor and Graphic Designer to ensure consistent, clear and attractive layout.

• Update Research Guides for 2010 Report.

• Participate in the Indicators Committee and other meetings as requested.

• Identify refinements, additional indicators that would enhance value, and implement refinements as appropriate.

The Coordinator/Editor will act as project leader under the guidance and support of the Indicators Committee, ensuring that report development progresses from inception to completion, and that actions are taken to mitigate any obstacles to completion. The overall goal for the Coordinator is to meet the project deadline and to deliver a high-quality report for publication.

Skills Experience:

• Bachelor degree in related field required, Masters preferred.

• Minimum 5 years professional experience. • Demonstrated ability to lead and coordinate the activities of large groups of people, experience in managing volunteers a plus.

• Experience developing publication of similar scope from inception to completion.

• Writing and/or editing experience within a publishing setting.

• Familiarity with style guides, and understanding of style editing, or an ability to assimilate such information independently.

• Ability to research and write sections of the report.

• Understanding and familiarity with sustainability issues, specifically as they relate to San Mateo County and generally to the San Francisco Bay Area.

• Expertise in the use of MS Word and Excel.

To apply, send personal cover letter and resume.

See this link for more information.


June 27, 2008 | 6:06 AM Comments  0 comments



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